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SIMPLER, MORE OBJECTIVE STANDARDS REWARD SELLERS WHO PROVIDE GREAT SERVICE

To reflect your level of service and recognize your hard work, performance standards will be more objective

  • The defect rate has been reduced to two measures
  • Feedback and detailed seller ratings don’t count as defects
  • Returns won’t count as defects when you resolve them

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EBAY SELLER HUB: THE ALL-IN-ONE PLACE FOR GROWING YOUR BUSINESS

Coming this fall, you'll have a new way to build and run your business on eBay with eBay Seller Hub. Free to use and easy to access, eBay Seller Hub puts all the selling tools you need in one place — with competitive insights, listing guidance and detailed analytics to manage and grow your business!

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FLEXIBLE RETURNS HELP YOU BE MORE EFFICIENT AND DO BUSINESS YOUR WAY

With increased options soon available through your returns preferences and policy, you'll be able to customize how you handle returns based on your individual business needs.

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CATEGORY CHANGES

Category, item specifics, and catalogue updates will be released this fall to provide a more intuitive buying, selling, and search experience. Check to see if your category is affected and make any necessary updates.

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PRODUCT IDENTIFIER REQUIREMENT

Starting next year, eBay will extend the product identifier require- ment to additional categories and listing types. You’ll get a 60-day advance notice to update your listings. Meanwhile, be sure to add product identifiers to your listings whenever you can to boost- visibility whenever you can.

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STAY ON TOP OF THESE UPDATES

See the timeline for any changes you may need to take action on. You can save on effort by making multiple updates at once whenever you can.

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CONNECT AND LEARN MORE

eBay Radio
Tune in to a special Seller Update live broadcast of eBay Radio, Tuesday March 17, 11:00 am – 2:00 pm PDT, to hear Griff discuss these changes and get your questions answered by eBay experts.

Discussion boards

Join a special Community discussion board and chat about these changes with eBay staff or other sellers.